더블트리 바이 힐튼 에번즈빌

Me están cobrando 35 dólares! De q no se porque la Habitación la dejé impecable al revés mucho lujo y poco limpio la toallas olían súper mal el water estaba sucio

The floors were dirty in our room and the hallway. Bandaids stuck to the carpet. Room had larger food crumbs on the floor. I know it wasnt vacuumed because I found change under the desk. Fridge in room stopped working sometime through the night so our food was wasted. Iron was broken so water got everywhere. Exit for parking garage has a median in front so you can only go one way and have to circle around. Lighting in the room was poor so i dont recommend staying here if you need to get ready for an event.

Excellent stay We were only there one night but the room was excellent. The fitness center and pool are very nice. Having starbucks and a restaurant downstairs was extremely convenient. We booked this hotel because it was next door and connected via skywalk to the Ford Center. Only complaint I had was trying to get a late check out. I called the hotel prior to arriving, spent quite a bit of time on the phone only to be told I have to check with the front desk when I check in. Arrived for check in and they told me I'd have to check in the morning. Stopped at the front counter again in the morning and was told check out was changed to 11am instead of 12pm which it said we I booked the room. They would not allow a late check out, because of all the people checking in that day which I understand but would have preferred to not have to go through 3 people to get my question answered. We didn't check out until almost noon and they didn't have a problem with it.

Was not thrilled about having to pay for parking after paying a higher amount for my room than I normally do.

It was great that this is right next to the Ford Center. Parking was easy. Room was very clean & well stocked. The staff at the front desk was amazing! So friendly & helpful. The only thing was there is no refrigerator in the room. We had pizza delivered & had to throw away the leftovers but we will definitely stay here again.

Pillow cases and sheets were stained. Housekeeping had just left the room so I know they knew it was like that. I seen it as soon as I entered the room. No excuse.